段取り — Plan · Prep · Execute

Run the job.
Guard the site.
One platform.

段取り — get everything in order.

Dandori unifies service operations and security operations into a single, multi-tenant, offline-first platform — your branding on every screen, report and email. No more a dozen disconnected tools.

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One platform, two worlds

From a dozen tools to a single source of truth.

Patrols, rosters and welfare in one app. Job cards on paper. Occurrences in a book. Quotes, timesheets and invoicing scattered across spreadsheets. Nothing talks to anything — until now.

Service side

Run the job

CRM, scheduling, job cards, dispatch, live tracking & invoicing for service trades.

Security side

Guard the site

Control room, patrols, guard welfare, occurrences & SLA compliance.

Same login. Same data. One operation.

Service side · run the job

From enquiry to paid.

Every step of a service job in one flow — no re-keying, no lost paperwork, no chasing.

CRM & clients

Customers, sites and contacts in one place — every job, signature and invoice on the record.

Smart scheduling

Week, fortnight and month calendars with cascading pickers and self-book links for clients.

Job cards + signatures

Custom fields, photo capture and on-site client signatures — captured offline, synced when back online.

Dispatch + ETA

Rank on-shift techs by live ETA-to-site, push an offer, auto-promote on accept. The keystone.

Live tracking

Real-time technician map and a public, no-login tracker page so clients watch the ETA tick down.

Invoicing & payments

Branded PDF invoices, emailed automatically, paid online via Stripe Checkout — or marked off manually.

Security side · guard the site

Control, proven.

Patrols, people and incidents — monitored live, evidenced by GPS, reported against SLA.

Control room

A materialised event store with a two-tier SLA lifecycle and SOP-gated resolution — operators work the steps, breaches escalate.

Scheduled patrols

SLA-driven recurring patrols, fixed-time or interval, auto-graded Completed / Partial / Missed with GPS checkpoints.

Guard welfare

Unpredictable, GPS-proofed check-ins. No countdown to game — miss one and a manager is alerted instantly.

Electronic occurrence book

Every incident, category and severity logged digitally — timestamped, attributable, audit-ready. The paper book, retired.

SLA & compliance reporting

White-label PDFs to the client's own inbox, branded to them, proving patrol and incident SLA — on schedule or on demand.

Panic, duress & geofence

No-go zones, urgent DND-bypass alerts and live officer positions — the breaching guard and the control room both notified.

Built as one product, not bolted together

One login. Everything.

1platform & login
2sides · service + security
100%white-label per client
0double data entry
Why teams switch

The details that close the loop.

Live ETA dispatch

The Mapbox-matrix dispatch engine ranks technicians by real travel time, offers the job, and auto-promotes on accept — the fastest responder, every time.

Offline-first field app

Job cards, signatures and photos are captured on-device and queued — they sync the moment a signal returns. The site never blocks the work.

100% white-label

Every screen, report, invoice and email is branded to your client — their colours, their logo, their domain. They never see "Dandori".

Stripe billing built in

SaaS subscriptions and one-tap invoice payment via Stripe Checkout — reconciled automatically, no separate payments stack.

Everything in the box

One platform, the whole operation.

Every capability below is live in Dandori today — across both sides of the business.

Service side

  • Customer & site CRM (many service addresses)
  • Smart scheduling — week/day calendar, drag-to-reschedule
  • Live-ETA dispatch — rank, offer, auto-promote
  • Job cards — line items, photos, custom fields, signature
  • Auto-tracked hours & expenses (receipt photos)
  • Offline-first field app with background sync
  • Branded invoices (PDF) + Stripe Checkout payment
  • Live technician map + public client tracker link
  • In-app turn-by-turn navigation

Security side

  • Control room — SOP engine, map dispatch, SBAR handover
  • Scheduled patrols — recurring, roster-driven, auto-graded
  • Checkpoint proof-of-presence (GPS, in-order)
  • Guard welfare — randomised check-ins, missed → alert
  • Electronic occurrence book — incidents, category, severity
  • No-go zones — geofence entry/exit & breach alerts
  • Panic, duress & SOS
  • Rosters & shift clock-in / clock-out
  • SLA & compliance reporting (white-label PDFs)

Platform & shared

  • One login, two sides — service + security
  • 100% white-label — palette, logo, per-client branding
  • In-app messaging — DMs + job threads, attachments, search
  • Custom roles & capability scoping (RBAC)
  • Team management — add, deactivate, first-login reset
  • Stripe SaaS billing — plans, seat caps, entitlements
  • Composable white-label reports + CSV/XLSX export
  • Push notifications with Do-Not-Disturb + SMS fallback
  • Audit log + GDPR message export
  • Light & dark themes

On the roadmap: AI assist, accounting integrations (Xero · QuickBooks · Sage) and online quoting.

Pricing

Priced to the size of your operation.

Starter Let's talk /mo
  • Single side (service or security)
  • Up to a small team
  • Core CRM, scheduling & job cards
  • White-label branding
Talk to us
Operations Let's talk /mo
  • Both sides · service + security
  • Dispatch + live ETA tracking
  • SLA patrols & compliance reporting
  • Stripe invoicing & payments
Book a demo
Enterprise Custom
  • Multi-region, high volume
  • Custom roles & RBAC
  • Dedicated onboarding & SLAs
  • Per-client SMTP & domains
Contact sales

Final pricing to be confirmed — placeholder figures pending sign-off.

Talk to us

Let us show you it live.

Tell us a little about your operation and we'll set up a walkthrough tailored to your trade.

or reach us directly